Omniei is an agency that will help businesses manage their customer support operations. The platform offers a range of tools and features that enable businesses to provide efficient and effective customer service, including ticket tracking, automated responses, and customer data management. Omnie also provides businesses with insights into their customer support performance through detailed analytics and reporting.

The platform allows businesses to provide personalized and timely responses to customer inquiries, as well as track and resolve issues in a timely manner. Omnie provides businesses with the ability to gather and analyze customer feedback, enabling them to understand their customers’ needs and preferences and make improvements to their products and services accordingly..

Services:

• Provides end-to-end CSR solutions: auditing, reporting, and planning.
• It offers the flexibility to customize all services according to the needs of each client.
• Features a range of innovative digital tools and technology, including a CSR Platform and Data Visualization Dashboard.
• The firm also provides capacity building workshops geared towards helping organizations become more sustainable.