Tidio is a live chat and chatbot platform that allows businesses of all sizes to engage with their customers in real-time. The platform offers a range of features, including customizable chatbots, visitor tracking, automated messages, and integrations with popular e-commerce platforms. Tidio help businesses improve customer support, generate leads, and increase sales by providing personalized assistance to visitors on their website.
Tidio enables businesses to automate many aspects of their customer service operations. By setting up custom chatbots that can answer common questions or direct visitors to the right resources, companies can reduce the workload on their support teams while still delivering exceptional service. By tracking visitor behavior and activity on your website, Tidio provides valuable insights into customer preferences and pain points that can inform your marketing and product development strategies.
• Offers chatbot services that help businesses interact with customers.
• Automated responses are provided to customers through Facebook Messenger and websites.
• Features include live chats, automated messages, surveys and email campaigns.
• Can be used to increase sales, qualify leads and provide customer service.